Welcome to our Terms & Conditions Page
Your happiness is of utmost importance to me and when you receive your book, I want you to feel excited, happy, comforted. That is why I take care in ensuring your books are packaged correctly in a way that eliminates damage. I do however use fulfilment partners on some orders, and in this case, do not have direct control over the conditions your books are posted to you, but I can assure you, the fulfilment partners I use are pros at delivering books and take as much care as possible. But should your book come to you in a state you are not happy with (bent, torn, dirty) then please do contact me on firstname.lastname@example.org and I will endeavour to correct the problem.
As for other terms and conditions here are some listed in a useful but rather dull layout for you
- All sales of books are non-refundable unless damaged in transit, with proof of damage to the book and the packaging.
- If you ordered the wrong item by mistake, I can make exchanges, but the postage costs will be applied to your account.
- For wholesale orders, I do not accept returns (unless of course, the items have been damaged in transit).
Thank you for ordering from me, I will do my best to ensure you are left smiling when you receive your order.